How Can We Help You
Current Platform Status
3rd July 2022
No Issues Found
-
Getting StartedWhich plan is best for you, how to view and on what device
-
ViewingOur Player Controls, Full Screen, Sub Titles and Captions,
-
My AccountBilling, My Account and Profile, Change Password, Upgrade Subscription
-
TroubleshootingTechnical difficulties, Common Problems and Platform status,.
Which Subscription Plan to Choose
- Annual Subscription is £19.99 per year, billed every 12 months. You can access All Film, Series and Archive. This is our BEST VALUE. This subscription can also be purchased as a GIFT...
- Monthly Subscription is £2.99 per Month, billed monthly. You can view All Films and Series, but not the Archive.
- A Day Pass for £1.69, gives you access for 24 hours to view All Films and Series, but not the Archive. This plan is ideal if you only want to watch a particular film or series.
- Lifetime Pass is £99.00. You can view all FILMS, SERIES and ARCHIVE, pay once and you never have to pay again, for the lifetime of this platform. This subscription can also be purchased as a GIFT
Which platforms are currently supported
- Android and Ios (Apple) Mobile Phones
- Android and Ios (Apple) Tablets
- Any Laptop, Desktop, PC or Mac running an up to date browser and operating system
- Google Chromecast and Apple Air Play
- Most TV Casting Apps
- Most Smart TVs connected to the internet, when using the Full Screen Mode on Player.
How do I watch and how does it work
- You can browse the content, but all films are locked. To unlock and view;
- Click Register
- Select the plan that works for you
- Enter your chosen username, along with your name and email address, and your chosen password.
- Pay, when directed, using you card details.
- When payment is processed, you will be logged in and able to open and view all content in the Player.
The Player Controls
- Press Play Icon or button to play film and / or trailer
- To view full screen click the icon in the bottom right of the player controls
- If the film has closed captions / subtitles, you will see a cc Icon on the player controls. Click this and select on or off.
- You can add any film to your 'Watch List' To find your Watch List, go to your Account.
Your Account Details
- You can find all your account details and billing history in your profile, which is in the dropdown under your username in the top right (when logged in)
- In the same dropdown you will find links to Forgot Password, or Change Password.
- You can cancel your subscription by clicking Cancel Payment in the same dropdown menu; and follow the on screen instructions. Once cancelled, you will only be able to view up until the end of your current billing cycle.
- You can purchase a gift membership for friends or family, by clicking Gift Card in the bottom menu at the foot of this page.
- You can view our Pricay Policy and the legal bits about how we handle your data, by clicking Privacy in the menu at the bottom of any page.
- You can view our Terms and Conditions (the legal bits) by clicking Terms in the menu at the bottom of any page.
- You can request a copy of any data we hold on your account by using the button below.
If you have a smart TV
A Smart TV can connect to the internet to access content, so you can download the apps you need from your television's app store.
Most Smart TVs have their own default apps for Video such as You Tube , Netflix, Amazon Prime or Vimeo. A Smart TV connected to the internet can only view video from You Tube for example, by using the You Tube app on your TV. Like wise for all the other default apps installed on your TV.
On the black player with audio playing, click the FULL SCREEN icon in the bottom of the player. The video and audio will now play in full screen mode on most Smart TVs.
Learn about casting
The first method to watch web video on your TV is to wirelessly “cast” it from another device.
Smart TVs today let you transmit videos from your laptop, smartphone or tablet. The setup depends on the kind of TV you have.
Just make sure the device that has the video you want to cast is connected to the same Wi-Fi network as your Smart TV. Using Video and TV Cast App...you will find the app in your Smart TV's app store.
Or you can download it here https://video-tv-cast.com/
- Connect Video & TV Cast on your phone or tablet with your TV or streaming device.
- Open a video website (e.g. VIAMTV) in the integrated web browser and play your video.
- Press „Tap here to cast“ below the web browser to start casting.
Use Google Chromecast or Apple AirPlay -
The second method to watch VIAMTV on your TV is to wirelessly “cast” it from another device to a Google Chromecast, or Apple AirPlay.
Our Player integrates with both Chromecast or AirPlay. To use Chromecast, you MUST be using Google Chrome as the browser. To use Apple AirPlay you must use Safari as your browser.
When, for eaxample you are using Chrome as your browser, you will see the Chromecast Icon in the bottom right of the player controls. When you click this, it will show a list of Chromecast units to play. You select the one that is connected to the TV; and instantly VIAMTV will be on your Smart TV.
Google Chromecasts can be purchased for around £30 from Amazon. You will need to set up your Chromecast to play, the instructions are relatively simple to foillow and the process takes about 15 minutes.
- Plug in your Chromecast.
- Download the Google Home appon your Chromecast-supported Android device.
- Open the Google Home app .
- Follow the steps. If you don't see the steps to set up your Chromecast: ...
- Setup is successful. You've finished!
Connect with an HDMI cable - Easiest Option
The third way to watch web videos on your big-screen TV is to manually connect a cable between your laptop or mobile or tablet to your television.
As long as your TV is newer than, say, eight years old, you should have an extra HDMI input on the back or side. Your cable TV box probably occupies one slot.
An HDMI cable can handle both audio and video. Here's how to get going:
- Pick up a spare HDMI cable from Ebay or Amazon— they're not expensive (a few pounds)— order one online or borrow one from a family member if you don't already have a second HDMI cable.
- Plug one end of the HDMI cable into your laptop's HDMI output jack. Depending on what device you are connecting to , you may also need a simple adapter. USB C to HDMI etc is standard on most androind or apple phones
- Plug the other end of the cable into your television's HDMI port. You may need to move your computer or device closer to the TV, and it's a good idea to have your PC or Mac plugged into the wall for power.
- Use your TV remote to change the Source or Input to the one designated for your computer, such as HDMI 2. You should now see what's on your laptop screen.
- Use your computer trackpad or mouse, or mobile touchscreen to click Play on the video. It will also play on your TV.
